Delivery & Returns
Festive Opening Hours & Deliveries
Our offices and warehouse will be closed from 4pm on Friday, 22nd December, and will briefly reopen on Friday, 29th December, to process orders received over the Christmas Period.
Whilst we endeavour to despatch all orders on the 29th, we cannot guarantee this, but we can assure you that the remainder of orders will be despatched from Tuesday, 2nd January 2024.
We appreciate your understanding and cooperation during this period.
Delivery - UK & Ireland
UK
STANDARD DELIVERY - £2.95
- Delivery takes 2-3 WORKING DAYS
ONE DAY DELIVERY - £4.90
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Order BEFORE 3PM Monday – Thursday for next day delivery.*
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If you order AFTER 3PM on Thursday your order will arrive on Monday.*
*One-Day Delivery Service excludes orders made on UK Bank Holidays.This service is not available for Channel Islands, Isle of Man, Northern Ireland, Scilly Islands and the Scottish Highlands.
Republic of Ireland
IRELAND STANDARD DELIVERY - £3.90
- Delivery takes 2-3 WORKING DAYS
Returns - UK & Ireland
Returns must be unworn, in the state you received them, and in the original packaging, view our full returns policy here.
Update December 2022: Due to on-going national strike action at the Royal Mail, your refund may take longer than expected to process. We will endeavour to process your refunds as soon as we receive your return and apologise for any inconvenience caused.
Delivery - Rest of Europe
Austria - £12.00
Belgium - £8.00
Bulgaria - £25.00
Croatia - £18.00
Denmark - £10.00
Estonia - £18.00
Finland - £18.00
France - £9.00
Germany - £7.00
Greece - £27.00
Hungary - £18.00
Italy - £12.00
Latvia - £23.00
Lithuania - £23.00
Luxembourg - £8.00
Netherlands - £7.00
Poland - £15.00
Portugal - £18.00
Romania - £24.00
Slovakia - £14.00
Slovenia - £18.00
Spain - £14.00
Sweden - £16.00
Switzerland - £33.00
Returns - Rest of Europe
We're so confident that you'll love our shoes that we offer a 30 day money back guarantee if you're not completely satisfied with your order (returns must be unworn, in the state you received them, and in the original packaging, view our full returns policy here).